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Magnum Bikes Help Center

If your display says &apos;Magnum&apos; in the bottom center of your display, this section is for you.&#xA0;<img src="https://uploads.gorgias.io/r1WE86rg8q2J4Mvg/magnum_display-9b434b64-ecb5-41f2-b845-e10268d1fbe8.png" style="width: 300px;" class="fr-fic fr-dib fr-fil">You can follow our how-to link for navigation tips and display functions <a href="https://youtu.be/4nv1V3o3t9c" id="isPasted">here</a>.

If your display says 'Magnum' in the bottom center of your display, this section is for you. You can follow our how-to link for navigation tips and display functions here.

How do I navigate my Magnum branded display?

Display & Settings

How do I contact Magnum Bikes?

Where can I demo or rent a Magnum Bike?

How do I assemble my Magnum Bike?

How do I fill out my product registration/warranty activation form?

What is included in my warranty?

What Safety Checks & Maintenance Schedule should I follow?

What should I inspect before riding my new Magnum Bike?

General Information

What are the differences between Magnum batteries?

How do I take care of my Magnum Bikes battery?

How long does it take re-charge my battery?

How do I extend the range of my Magnum Bike per charge?

What do the terms volts, amps, and watts mean for my e-bike?

How long will my Magnum Bikes battery last me?

Can I get replacement keys for my battery?

Battery

Can I see my trip distance in miles and/or kilometers?

How do I gain access to my C6, C7, or L7 display settings?

How do I use my Magnum Pathfinder display?

How do I access my Cosmo Gen II display settings?

How can I see the display while riding at night?

My e-bike motor is making loud noises. What should I do?

What do I do if the range of my e-bike seems low?

What should I do if my e-bike spokes are loose?

How do I change a flat tire on the rear motor wheel of my e-bike?

If I get a punctured tire, must I go to an e-bicycle specialist to have it fixed?

I haven’t used my e-bike in a while and it isn't turning on. What should I do?

My e-bike battery is not charging. What should I do?

Troubleshooting

What is the top speed of my e-bike?

What is the weight limit/load capacity on a Magnum Bike?

Can I ride off-road with my Magnum Bikes e-bike?

Can I ride my Magnum E-Bike in the rain?

What is the correct tire pressure for my electric bike?

What bike trailer do you recommend using with Magnum Bikes?

What car rack is recommended to use with Magnum Bikes?

Where can I find my frame number?

Do you have a referral program?

How do I install my Magnum front carrier rack?

Miscellaneous

What is the difference between purchasing directly from Magnum Bikes online versus a certified dealer?

What payment methods and financing are available for online orders?

How long will it take to ship and receive my online e-bike order?

How long will it take to ship and receive my online accessory or service parts order?

How does Locally fulfillment (buy online and pick up in store) work?

What's your online order cancellation policy?

What's your online order return policy?

What are my shipping and assembly options when I order online?

New Orders, Cancellations, Shipping and Returns

How does the motor work with the mechanical gears of the electric bike?

My e-bike motor is turned on, but it's not engaging. What should I do?

Motor Mechanics

My brakes are squeaking; what should I do?

What's the difference between mechanical and hydraulic disc brakes?

My brake levers are pulling all the way to the handlebar. What should I do?

Brakes

How do I navigate my Magnum branded display?Updated a year ago